Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Convenient Location
Friendly Staff
Expensive Dining
Room Size Issues
7.0/10
Very good
Rooms
7.0
Location
8.0
Service
7.0
Dining
6.3
Guest reviews
7.0/10
based on 6 reviews
4.5/5
based on 1049 reviews
8.6
8.6/10 based on 2924 reviews
#17 of 641 hotels in Berlin based on Tripadvisor
William
United States,
March
2024
6.0/10
My stay at the hotel was a mix of positives and negatives. The room fell short of expectations with a small balcony and wine stains on the pillows, but the location was great for accessing popular spots in Berlin. The service was polite but lacking warmth, and dining options were overly expensive. However, the facilities were satisfactory overall.
Rooms
5.0
The room was smaller than expected and had some cleanliness issues.
Service
6.0
The service was polite but lacked a personal touch.
Location
8.0
The location was excellent for exploring Berlin's key attractions.
Dining
5.0
The dining options were overpriced.
Facilities
7.0
The general facilities were satisfactory.
Convenient Location
Expensive Dining
David
United Kingdom,
February
2024
6.2/10
The hotel is situated on the biggest shopping street in Berlin next to Hugo Boss in a really cool building, which is ideal for anyone looking to explore Berlin by foot. The rooms are nice even though the furniture is a bit worn out, facing either the inner courtyard or the terrace. The service was a mix; while some staff were grumpy and unhelpful in the morning, others were exceptionally helpful. The dining options are described as very poor and outrageously expensive. The location receives a high rating for being in the heart of the shopping district on Kurfürstendamm but loses points for being separated and closed off during private functions.
Rooms
7.0
The rooms are nice even though the furniture is a bit worn out, facing the inner courtyard or the terrace.
Service
6.0
The service was a mix; while some staff were grumpy and unhelpful, others were exceptionally helpful.
Location
8.0
The hotel is ideally located on the biggest shopping street in Berlin next to Hugo Boss in a really cool building, perfect for exploring by foot.
Dining
5.0
The dining options are described as very poor and outrageously expensive.
Facilities
7.0
Facilities are adequate without further elaboration.
Jamie
United States,
September
2023
8.4/10
My stay at the hotel was just perfect! The rooms, while a bit worn out in terms of furniture, were comfortable and nice. The service, from check-in to check-out, was impeccable, although a bit grumpy in the morning. The location on the main shopping street near the metro was stunning. The dining experience offered a wide range of choices, but a bit too expensive for my liking.
Rooms
8.0
I found the rooms to be comfortable and nice, despite the furniture being a bit worn out.
Service
9.0
The service throughout my stay was perfect, with the staff being lovely and attentive.
Location
9.0
The hotel's location on the main shopping street near the metro was stunning and of excellent taste.
Dining
7.0
The dining experience offered a wide range of choices, but I found it a bit too expensive.
Facilities
9.0
The hotel's facilities were top-notch and provided everything I needed for a comfortable stay.
great location
expensive dining
Olivia
United Kingdom,
August
2023
6.6/10
My stay at the hotel was a mix of luxury and drawbacks. The rooms were spacious and quiet, but a bit cold at times. The service was slow and not very friendly, with some staff members being unhelpful. The location was convenient for exploring certain attractions but far from the lively areas of the city. The dining experience was nice, but not ideal for those looking for more affordable options.
Rooms
8.0
The rooms were spacious and very quiet despite facing the main road.
Service
5.0
The service was slow and lacking friendliness, with unhelpful security staff.
Location
6.0
The location was convenient for the Tiergarten, Zoo, and Aquarium but distant from the vibrant areas of Berlin.
Dining
7.0
The dining experience was good but pricey, especially the buffet options.
Facilities
7.0
The facilities were well-equipped and satisfactory.
Jake
United States,
July
2023
8.2/10
My stay at the hotel was a pleasant experience overall. The rooms were lovely and very stylish, offering modern design and conveniences, although slightly compact. The service was good, and the staff was polite and helpful. The location was excellent, providing easy access to the Tiergarten, the Zoo, and great shopping areas. The dining experience was enjoyable, with delicious meals served in a beautiful setting.
Rooms
8.0
The rooms were a good size, with comfortable beds and a quiet atmosphere.
Service
7.0
The service during my stay was good, and the staff members were polite and multilingual.
Location
9.0
The hotel's location was simply amazing, near key attractions and excellent shopping and dining options.
Dining
9.0
The dining experience was wonderful, with delicious meals served in a beautifully presented room.
Facilities
8.0
The hotel facilities were well-maintained and offered everything needed for a comfortable stay.
Adrian
United Kingdom,
July
2023
7.8/10
The hotel has nice rooms, albeit slightly smaller with worn-out furniture. The service was excellent, with friendly and welcoming staff. The location is very convenient, right in the middle of a great shopping area. The dining options were good but could use more variety. Overall, a comfortable stay with great service.
Rooms
7.0
The room was basically furnished but had a very comfortable bed.
Service
9.0
The staff were very friendly and accommodating.
Location
8.0
The hotel is conveniently located in a great shopping area.
Dining
7.0
The dining experience was good, although more variety would be appreciated.
Facilities
8.0
The facilities were adequate for a comfortable stay.